Privacy policy

Fremar Hospitality Private Limited ("Fremar", "we", "us") respects your privacy. This policy explains how we handle personal information collected through our brand websites, including Nestara Stays. What we collect - Name, email address, phone number and booking details you provide - Government ID details collected at check-in, as required by law - Payment status and transaction references (card and bank details are handled by our payment partner, Cashfree Payments, and are not stored by us) - Basic technical data such as IP address and browser type How we use it - To confirm and manage your booking and send booking updates - To contact you about your stay and respond to your queries - To meet legal, tax and police-verification requirements - To improve our websites and services Sharing We share your information only with our payment partner, property staff who need it to host you, service providers who help us run our websites, and government authorities where required by law. We do not sell your personal data. Data retention and security We keep your data only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it. Your rights You can ask to access, correct or delete your personal data, subject to legal requirements, by writing to us. Cookies Our websites use essential cookies to keep bookings and sessions working. Contact Email: bookings@fremarhospitality.in Phone: +91 70382 10210