Cancellation & refunds
This policy applies to all bookings unless a property page shows a different cancellation policy, in which case the policy on the property page at the time of booking applies.
Cancellation by guest
- Free cancellation up to 7 days before check-in: full refund.
- Between 7 and 3 days before check-in: 50% refund.
- Within 3 days of check-in, or no-show: no refund.
Early departure
No refund is given for unused nights if you check out early.
Cancellation by us
In the rare case that we must cancel your booking, you will receive a full refund or, if you prefer, an alternative stay of a similar standard.
How to cancel
Write to bookings@fremarhospitality.in or call +91 70382 10210 with your booking ID.
Refunds
Approved refunds are made to the original payment method within 5 to 7 working days. Your bank may take a few more days to credit the amount.
Pay at property bookings
For bookings marked Pay at property, please cancel at least 24 hours before check-in so the room can be released.